Fireplaces | Gas Fires | Electric Fires | Stoves

The delivery service offered on this product range is based on a one man, kerbside, only delivery as the couriers are not insured to carry goods in to your property. Due to the nature and weight of this product the goods will arrive palletised so you will need to arrange additional assistance to offload the goods from the vehicle/pallet when they arrive at your nominated delivery address. The products are delivered on a pallet normally by a vehicle in excess of 7.5 tonnes or more so please ensure to have adequate access and to advise us in writing by email if your property has any difficulties with access as soon as you have placed your order so we can look to make alternative arrangements to avoid you incurring additional costs in the event a delivery cannot be made if the vehicle cannot deliver safely to your location. You will also need to fully unwrap and visually inspect the goods on delivery for any signs of transit damage before signing for the goods in good condition in accordance with our terms & conditions on our website. This stove produces substantial heat output which may affect the interior and exterior appearance of the stove, over time through general wear and tear which is quite normal and to expected when burning Solid Fuel. If you would like further information on Solid Fuel, call the Solid Fuel Association on 0845 601 4406 or Email sfa@solidfuel.co.uk or to have a look at their website www.SolidFuel.co.uk. Alternatively if you would like to find your nearest Hetas approved engineer, simply call HETAS on 0845 634 5626 or Email info@hetas.co.uk or to have a look at their Website www.Hetas.co.uk where you will find a comprehensive list of engineers.